Question 1

What is this plugin and what does it do?

Accepted Answer

This WordPress plugin allows you to make property images interactive by adding pins, creating polygons, and enabling users to interact with these elements. It's especially useful for showcasing building, floor plans, where users can click on specific areas (like floor, apartments) to view more information.

Question 2

What is an Interactive Image?

Accepted Answer

Interactive images allow users to engage with specific elements by hovering or clicking on them. These polygons activate various responses, such as displaying details, redirecting to a webpage, executing scripts, or opening pop-up.

Question 3

Can I display different building layers (e.g., floor plans) in separate images?

Accepted Answer

Yes! You can upload multiple floor plans or building layers and display them separately, allowing users to navigate between them. For instance, users could view a 2D floor plan for one floor, and then switch to another for a different level or unit type.

Question 4

Can I use this wordpress plugin with any theme or page builder?

Accepted Answer

This plugin is designed to be compatible with most WordPress themes and page builders. You can easily add interactive property images to any page or post using shortcodes.

Question 5

Can I customize the appearance of the pins and polygons?

Accepted Answer

Yes! The plugin allows you to customize the color and style of polygons to match your website's design. You can also adjust the transparency, borders, and hover effects to create a visually appealing and intuitive user interface. But keep in mind this is a premium feature.

Question 6

What payment methods are accepted?

Accepted Answer

We accept all major credit cards including Visa, Mastercard, American Express, as well as PayPal payments.

Question 7

What happens after my purchase?

Accepted Answer

You will receive two emails, with your receipt and invoice, a download link for your  Interactive Real Estate  version, a personal license key, and installation instructions.   You can then upload the plugin ZIP file through the    Plugins > Add New > Upload Plugin   menu in your site's WordPress admin dashboard, and enter your license key.   If you don't see those emails in your inbox, please also check your spam folder. If you still can't find them, please contact the  support team  or try logging in to your account, where you'll also find the necessary information.

Question 8

Do I get updates?

Accepted Answer

Yes! Premium Interactive Real Estate plugin updates are included with all plans. This means that as long as you have a valid and active subscription, you will receive updates, ensuring that  Interactive Real Estate  remains up to date, secure, and running reliably.

Question 9

What's the time span for your contracts?

Accepted Answer

All plans are year-to-year unless you purchase a lifetime plan. A license renewal is automatically set up upon purchase, which you can cancel whenever you want on your account page. We'll send an email reminder 30 days before your subscription renews.

Question 10

What happens when my license expires?

Accepted Answer

You can continue using the installed version of the plugin on your site even after your license expires. However, you will lose access to updates, including important security patches and bug fixes. Additionally, direct email support will no longer be available.

Question 11

Can I cancel my subscription at any time?

Accepted Answer

If you decide that  Interactive Real Estate isn't the right fit for your project, you can easily cancel your subscription and disable renewals from your account page. While you'll still have access to the plugin, updates and direct email support will no longer be provided.

Question 12

Do you offer refunds?

Accepted Answer

You are fully protected by our  100% Money Back Guarantee. If during the next 7 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we'll happily consider offering a full refund of your money.   IMPORTANT: Refunds are available if the product has a bug or issue that we were unable to resolve.

Question 13

What license do I need for my WordPress multisite installation?

Accepted Answer

Every site in a multisite installation needs its own license. You can select discounted license packages for 1, 3, 10 sites. If you need a license for more sites than that, please contact us.

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